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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 

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1. Introduction

Thai Gaia Co., Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in compliance with Thailand’s Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, and safeguard your information.

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2. Data Controller

Thai Gaia Co., Ltd.
T.Wichit, Phuket 83000 Thailand​

+66 659 141 689

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3. Personal Data We Collect

We may collect personal data that you provide voluntarily, including:

  • Name, contact details (email, phone)

  • Travel preferences and bookings

  • Payment information

  • Any other information necessary to provide our services

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4. Purpose of Data Processing

We use your personal data to:

  • Process and manage travel bookings

  • Communicate regarding your travel and services

  • Improve and personalize our offerings

  • Comply with legal obligations

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5. Consent

By providing your personal data, you consent to its collection and use for the purposes stated above. You may withdraw consent at any time by contacting us at Thai Gaia Co., Ltd.

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6. Data Sharing

We do not sell or rent your personal data. Data may be shared with:

  • Service providers necessary to deliver our services (e.g., accommodation, transport)

  • Authorities when required by law

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7. Data Retention

We retain your personal data only as long as necessary for the purposes above or as required by law.

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8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or loss.

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9. Your Rights under PDPA

You have the right to:

  • Access and obtain a copy of your personal data

  • Request corrections of inaccurate data

  • Request deletion or anonymization of your data

  • Object to processing of your data

To exercise your rights, contact us at Thai Gaia Co., Ltd.

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10. Cross-Border Transfers

If your data is transferred outside Thailand, we ensure adequate protection measures in line with PDPA requirements.

 
11. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be published on our website with the effective date revised accordingly.

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