Terms & Conditions

1. Introduction

• Using Thai Gaia Co., Ltd. website or app = you agree to these Terms & Conditions.

• If you disagree, do not use our Thailand travel services.

• These Terms apply to all users, visitors, and travelers accessing our local tours and community-based experiences.

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2. Booking & Payments

• Provide accurate and complete information (name, contact, payment).

• Payments in THB via Thai methods (credit card, bank transfer, PromptPay).

• By submitting payment info, you allow Thai Gaia Co., Ltd. to share it with trusted third parties to process bookings.

• We may cancel orders for errors, availability issues, or suspected fraud.

• SEO focus: book Thai tours, Thailand travel booking, local experiences

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3. Tour Instructions

• Arrive 10 minutes before tour start time.

• Check your confirmation document for exact meeting location.

• If you cannot find your guide, call the emergency number provided.

• SEO focus: Thailand local tours, travel guide, community experiences

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4. Availability & Accuracy

• Service information may change, be mispriced, or unavailable.

• Thai Gaia Co., Ltd. reserves the right to update or correct errors at any time without notice.

• SEO focus: Thailand travel information, sustainable tours, local community trips

5. User Content

• You are responsible for all content you post or share.

• Posting = grant ThaiGaia a non-exclusive, worldwide, royalty-free license to use, display, or distribute your content.

• You confirm you own or have permission to post the content, which does not infringe others’ rights.

• SEO focus: community storytelling, travel experiences, local culture sharing

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6. Accounts

• Provide accurate, up-to-date information when creating an account.

• Protect your password and notify Thai Gaia Co., Ltd. of unauthorized access.

• Do not use offensive or impersonating usernames.

• SEO focus: create account, user login, secure travel booking

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7. Intellectual Property

• All website content (excluding user content) is owned by Thai Gaia Co., Ltd.

• Protected under Thai copyright and trademark laws.

• Do not use our content for commercial purposes without written permission.

• SEO focus: ThaiGaia branding, intellectual property, travel content protection

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8. Children

• Persons under 20 years old need parental consent to use our services.

• Minors cannot make bookings independently.

• SEO focus: family-friendly tours, safe travel, youth travelers

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9. Links to Other Websites

• ThaiGaia is not responsible for third-party websites’ content or policies.

• Always check external websites’ terms and privacy policies.

• SEO focus: trusted travel links, community partners, local tourism info

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10. Termination

• ThaiGaia may suspend or terminate accounts for violations.

• Termination ends your access to services immediately.

• SEO focus: safe travel platform, account protection, secure tours

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11. Limitation of Liability

• ThaiGaia and affiliates are not liable for indirect, incidental, or consequential damages.

• Maximum liability = amount paid for the tour or service.

• SEO focus: responsible travel, travel insurance, sustainable tourism

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12. Disclaimer

• Services provided “AS IS” and “AS AVAILABLE”.

• No guarantee of uninterrupted service, error-free operation, or virus-free experience.

• SEO focus: reliable tours, sustainable travel, Thailand adventure

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13. Governing Law

• Governed by laws of Thailand.

• Disputes resolved in Thai courts.

• SEO focus: legal compliance Thailand, travel regulations, Thai law

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14. Changes

• ThaiGaia may update these Terms at any time.

• Material changes: 30-day notice before effect.

• Continuing use = acceptance of updated Terms.

• SEO focus: travel policy update, sustainable travel rules, Thailand tours

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15. Contact

• Email: journey@thaigaia.com

• Address: T.Wichit, Muang, Phuket 83000 Thailand

• SEO focus: contact Thai Gaia, Thailand travel support, local tour help